AI Agents in Business 2026 | BIX Tecnologia
Exclusive Research · BIX Tech

AI Agents
in Business
in 2026

We are mapping how companies around the world are adopting, challenging, and being impacted by AI Agents. Participate and receive the full report as soon as we publish it.

schedule7 to 10 minutes
quizup to 21 questions
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Question 1 of 14
What is your role or level in the company?
C-Level / Founder
VP or Director
Head or Manager
Technical Specialist (Data, AI, Engineering)
Product, Operations or Marketing
Consultant or Partner
Other
Question 2 of 14
What industry does your company operate in?
Technology or Software
Financial Services
Retail or E-commerce
Industry or Manufacturing
Healthcare or Pharma
Telecom or Media
Logistics or Transportation
Energy or Utilities
Consulting or Professional Services
Other
Question 3 of 14
What is the size of your company (number of employees)?
Up to 50 employees
51 to 200
201 to 1,000
1,001 to 5,000
More than 5,000
Question 4 of 14
In which region does your company primarily operate?
North America
Latin America
Europe
Asia-Pacific
Global or multiple regions
Question 5 of 14
What is the current stage of AI Agent usage in your company?
We do not use them
We are studying or exploring
We have pilots or proof of concepts
We already use them in production
Question 6 of 14
In which areas are AI Agents being applied or evaluated? (up to 3 options)
Operations
Marketing
Sales
Customer Service or Customer Experience
Engineering or IT
Data and Analytics
Back Office, Finance or HR
We do not use them yet
Question 7 of 14
What is the autonomy level of the AI Agents used today?
Assistants or copilots only
Execute tasks with human supervision
Execute partially autonomous workflows
Make decisions with minimal human intervention
We do not use them yet
Question 8 of 14
How do you rate the integration of AI Agents with business processes?
No integrationDeep integration with critical processes
Question 9 of 14
What results has your company already observed with AI Agents? (up to 3 options)
Increased operational efficiency
Cost reduction
Increased team productivity
Better decision-making
Improved customer experience
Creation of new products or services
No measurable impact yet
We do not use them yet
Question 10 of 14
How do you rate the ROI of AI Agent initiatives so far?
No returnVery high return
Question 11 of 14
Is there executive sponsorship for AI Agent initiatives in your company?
Yes, it is a strategic priority
Yes, but still at an early stage
There is interest, but no clear investment
No executive sponsorship
Question 12 of 14
What is the main barrier to AI Agent adoption in your company?
Lack of structured data or data quality
Lack of strategic clarity
Lack of talent or technical knowledge
Integration with existing systems
Security, governance or compliance
Uncertain ROI
Cultural or organizational resistance
Other
Question 13 of 14
How do you rate your company's data readiness for AI Agent initiatives?
Very disorganized dataWell-structured data and mature governance
Question 14 of 14
What is the strategic priority level of AI Agents for your company through 2026?
Not a priorityCritical business priority
Question 15 of 21 Advanced
What is the biggest operational challenge with AI Agents today?
Maintaining quality and consistency of agent responses
Integration with legacy systems
Monitoring and observability
Prompt management and agent behavior
Team confidence in delegating decisions to the agent
Infrastructure and token costs
Governance and auditability
Question 16 of 21 Advanced
Is there a dedicated person or team to build and manage AI Agents in your company?
Yes, a dedicated team
Yes, one person handles this role
No, it is a distributed responsibility
No, we are still defining this
Question 17 of 21 Advanced
How often do you review and update prompts and agent behavior?
Continuously (multiple times per week)
Weekly
Monthly
Rarely or with no defined cadence
Question 18 of 21 Advanced
How comfortable are you letting an agent make decisions on critical processes without human review?
Not comfortable at allFully comfortable
Question 15 of 17
How is the budget for AI Agents expected to change in the next 12 months?
Increase significantly (2x or more)
Increase moderately
Stay the same
Decrease
We have no defined budget
Question 16 of 17
The main goal of the agents is to:
Expand the current team's capacity
Reduce operational costs with less headcount
Create capabilities that did not exist before
We still do not have clarity on the goal
Question 17 of 17
What was the key lesson learned during implementation that you did not anticipate? Optional

Your experience helps other companies avoid the same mistakes. This question is optional.

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Responses submitted!

Thank you for your participation. You will receive the full report at your registered email as soon as we publish it.

Why participate

What you will find in the report

Based on the collected responses, we will publish an in-depth analysis of the AI Agent landscape in companies around the world.

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Adoption benchmarks

See what stage companies of the same size and industry as yours are at in AI Agent usage.

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Real use cases

Discover where AI Agents are generating the most impact and which areas are leading adoption.

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Key barriers

Understand the most common challenges and how companies are overcoming implementation obstacles.

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Strategic recommendations

Practical insights developed by BIX Tech's team of Artificial Intelligence specialists.

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